Reply directly to our notifications from your preferred email address. No more “do not reply” emails
Sign in to WERCSmart and the support center simultaneously (this feature will be implemented in late June)
Assign your ticket directly to the team (e.g., regulatory, accounting etc.) who you think can best help resolve your issue
Add “cc” notations upon creating a new service ticket
Access instant existing solutions instead of waiting for ticket reply
bbbbbb a ticket directly from your preferred email address
Find support resources 24/7 in the new solutions area
Maintain a ticket/email history in a secure area
Our phone support telephone number will remain the same. However, please be advised that emails and tickets created in the current system will not transfer to this new system. We will notify you a few days prior to the new system launch date.
We appreciate your cooperation during this transition period and hope you find an improvement in your customer support experience.
临安科达认证技术咨询服务有限公司提供WERCSmart注册服务，能够方便供应商管理产品，及时获取实时更新的法律法规。同时零售商可以在该系统上了解产品性能，在下单前可以挑选出符合要求的产品。