客服专员接听电话,通过询问故障情况,快速判断故障类型,将事件分派给相关的技术工程师;
(2)
由技术工程师判断故障的大致原因,携带相关配件、软件和工具,在规定时间内迅速到达目的地,排除故障
DB4E-012-CE0034.ENISO4126.4L.28.210
DB4E-012-CE0034.ENISO4126.4L.11.330
DB4E-012-CE0034.ENISO4126.4L.16.350
DB10120A-02X-100V
DB10120A-02X-250V
DB10120A-02X-350V
DB12120A-01X-150V
DB12120A-01X-250V
DB12120A-01X-350V
DB12120A-01X-420V
DB12120A-010-CE0034.ENIS04126.6L
DB12120A-010-CE0034.ENIS04126.6L
DMVE-G1/2-01X-50V
DMVE-G1/2-01X-140V
PDBX-070-G24-Z4
PDBX-210-G24-Z4
PDBX-350-G24-Z4
PEK-01X-G24
PES-01X-G24
PEM-01X-G24
PDMX-15-G24T
PDMX-15-G24-Z4
PDMX-25-G24T
PDMX-25-G24T-Z4
PDMX-45-G24T
PDMX-45-G24T-Z43039           nbsp; 2003                         V  nbsp;  nbsp;  nbsp;  nbsp;  nbspnbsp;  nbsp;  nbsp;  nbsp;  nbsp;  nbsp;  nbsp;  nbsp;  nbsp;  nbsp;  nbsp;  nbspnbsp;  nbsp;  nbspnbspnbsp;  nbsp;  nbsp;  nbsp;  nbsp;  nbsp;  nbsp;  nbsp;  +nbsp;  nbsp;  nbsp;  nbsp;  nbsp;  nbsp;  nbsp;  nbspnbsp;  nbsp;  nbsp;  nbsp;  nbspnbsp;  nbsp;  nbsp;  nbsp;  nbsp;  nbsp;  nbsp;  nbsp;  nbsp;  nbspnbsp;  nbsp;  nbsp;  nbsp;  nbspnbsp;  nbspnbspnbsp;  nbspnbsp;  nbsp;  nbsp;  nbsp0  0  8    0      nbsp;  nbspnbspnbsp;  nbspnbspnbspnbspnbsp;  nbsp